Custom Search

Dealmates

http://www.dealmates.com.my?ru=85947

Saturday, January 31, 2009

Be Wary of Humor or Sarcasm

Humor is extremely difficult to convey in writing because you do not have "the same body language "softeners" (a twinkle in the eye, a smile, a shrug of the shoulders) that provide interpretation clues in face-to-face conversations. That's why comedy writers earn big bucks. Either be sure your humorworks, use the typical sidewayssmileyface as a label, or don't try your wit at all.
Neither is sarcasm any more acceptable in e-mail than in face-to-face communication. Sending off a scathing attack with some disclaimer about how "the humor-impaired should skip this message" does not rule out offense and mitigate the criticism. In short, don't write anything in e-mail that you wouldn't want forwarded to your CEO, your customers, your family, or your friends.

No comments:

Post a Comment